Our Services

We advise you on all topics relating to projects, resources and portfolio management with Planisware Enterprise. Planisware Enterprise is a very scalable web-based software solution for project and portfolio management. All of our consultants have completed the Planisware Academy and support many companies of different industries and sizes in the successful implementation of Planisware Enterprise – from requirements analysis to end user training. Even after the successful go-live, we support our customers with best practices and tips & tricks for daily project and portfolio management (PPM) business. Thanks to our close collaboration with Planisware, we can support our customers equally with both SaaS and on-premise environments.

Requirements analysis

We accompany you on your way to implementing Planisware Enterprise in your company and ensure that you achieve your goals within the agreed time and budget framework. Since these are mostly “moving targets”, we are happy to support you with our many years of experience and methodical working methods in staying on the right course.

Workshops with our business analysts

Standard project management solutions rarely fit your individual workflows perfectly. This is exactly where our certified Planisware Enterprise Business Analysts come into play. We work closely with your team in interactive workshops to understand your specific business needs and conduct a comprehensive fit-gap analysis.

This analysis shows you how Planisware Enterprise’s powerful standard features harmonize with your specific project, portfolio and resource management needs. This ensures that you make the most of the software’s potential and successfully achieve your project goals.

Coaching on agile methodology

The quick start for your Planisware Enterprise implementation project with our coaching know-how

Did switching to agile methods give you a headache? Don’t worry, you’re not alone. Many companies find it difficult to implement agile methods for the first time. This is exactly where we at kromit come in with our comprehensive agile coaching program.

We equip your project team with the knowledge and tools they need to be successful in an agile environment. Our experienced coaches will guide you through the most important agile methods and ensure a smooth and successful process.

Beyond theory, we offer you a robust framework with customizable templates for important agile documents such as user stories, backlogs and test cases. These pre-built templates will save you valuable time and effort so you can focus on what matters.

Don’t navigate the agile landscape alone. Work with us and exploit the full potential of agile methods for your Planisware Enterprise implementation project!

Fit-Gap Analysis

Regardless of whether you are starting a completely new configuration or are already moving into the next phase of your existing configuration, we always start our projects with conception workshops in which we try to understand your business processes as well as possible and compare them with the available Planisware Enterprise functionalities.

The result of this gap analysis leads to a backlog of user stories that are implemented during the subsequent agile configuration.

From requirements to reality

We support you in creating user stories and acceptance criteria. Translating workshop results into actionable user stories and acceptance criteria can be a difficult undertaking, let’s close the gap! We offer our services as a complete package to transform the results of our Planisware Enterprise concept workshops into well-defined user stories that lead your agile Planisware Enterprise implementation project to its goal.

Our experienced team takes the guesswork out of creating user stories. Based on the fit gap analysis carried out during the concept workshops, we create professional user stories that best capture your project requirements. Every user story follows our agile best practices and ensures clarity, conciseness and a user-centered focus.

Verifiable acceptance criteria are essential for the successful implementation of user stories. Our experts therefore define clear, measurable and achievable acceptance criteria for each story. This ensures that the project team has a clearly defined roadmap to achieve the project goals and enables efficient testing to guarantee successful results.

Concentrate on the successful implementation of your Planisware Enterprise project – we will take care of the preparatory work in creating user stories and acceptance criteria!

Effortless user acceptance testing with professional test case creation

Are you worried about a smooth and successful User Acceptance Test (UAT)? Kromit offers you the perfect solution! In addition to our service for creating user stories and acceptance criteria, we offer a comprehensive solution for developing professional and efficient test cases.

Our team of test specialists uses the defined acceptance criteria to design comprehensive test cases that thoroughly evaluate the functionality of your Planisware Enterprise configuration. These test cases go beyond the basics and cover a variety of scenarios:

Example test data: We create sample data that is as realistic as possible to enable tests to be carried out efficiently
User authorization: Scenarios ensure that access control and functionality works properly based on user roles
Positive and negative tests: Test cases cover both successful and unsuccessful results and identify potential problems and edge cases
Step-by-step instructions: Clear and precise instructions guide testers through each test case, ensuring consistent and repeatable execution

Don’t leave the success of your user acceptance testing to chance. Build a solid foundation for a positive user experience right from the start with the help of predefined, high-quality test cases and achieve comprehensive test coverage and reduced testing time with the help of clear instructions and efficient test design. Our goal is to give you the utmost confidence in your Planisware Enterprise configuration, knowing that your configuration is thoroughly tested and ready for end users.

Agile Configuration & maintenance

“Move fast without breaking things”

In recent years, the agile methodology has not only become established in software development projects and has proven that it is ideal for dynamic goal achievement. We have integrated this methodology into the core of our work processes and expanded it to include Planisware Enterprise configuration-specific elements in order to achieve the highest quality with the shortest possible implementation time. There is at least one certified Scrum Master on each of our teams to ensure the methodology is understood and followed by everyone involved. This allows us to achieve the desired success, regardless of whether your company already handles all projects according to Scrum or our project is the first of its kind.

User acceptance test (UAT)

Every configuration item created by our team goes through a quality control process that starts with a developer test, through documentation of the affected objects, to a formal test for final verification. Based on the four-eyes principle, we never deliver a new configuration in a customer environment without a positive test result.

With these measures we already set very high quality standards, but these cannot prevent misunderstandings or undefined system states.

For this reason, user acceptance testing is essential to ensure that the final configuration meets end-user expectations. During the User Acceptance Test phase, customer-specific business processes are usually carried out end-to-end in the Planisware Enterprise configuration to ensure that nothing stands in the way of going live.

Go-live Support

After the successful user acceptance test, it is important that the verified configuration (and only this) is transferred to the productive environment. We achieve this through strict separation into several environments (e.g. development, test, production) where data only flows “downwards” (starting from the production environment) and configuration only flows “upwards” (starting from the development environment).

The transport of the configuration objects only includes tested, verified and documented changes and is packaged according to proven best practices. Manual steps are reduced to the most necessary and documented in detail in a release procedure. This procedure is accompanied by release notes that document all changes in a comprehensible manner for administrators and end users.

Hypercare

Many implementation projects end with the release in the production environment and end users are on their own during the rollout. After the rollout, we offer our customers a hypercare phase with additional support as long as it is necessary or sensible.

Some questions may only arise during daily use and it is a good feeling to know that someone is there who can answer them promptly. In addition to supporting administrators and users, we are happy to share our many years of experience in daily work with Planisware Enterprise in the form of tips & tricks or best practice instructions.

Training and further education

Based on our experience, there is no one-size-fits-all solution for Planisware Enterprise training. Business processes are unique and lead to specific configuration changes, which should also be reflected in a customized training concept.

Our main goal is to pass on as much of our experience and knowledge as possible to customers, administrators, and users in order to ensure that your investment in Planisware Enterprise delivers the greatest possible value. Depending on the complexity of the configuration and the target audience, we select the most suitable training options, which can range from individual training sessions and Planisware Academy courses to the creation of e-learning videos.

Further training

Beyond our basic end-user training, kromit offers specialized training designed to expand your team’s Planisware Enterprise knowledge. With over a decade of experience in the industry, we stay at the forefront of the latest application trends and features.

Our training courses cover advanced topics such as advanced administration (complex configuration settings, performance optimization), resource management (optimization of capacity planning) or strategic portfolio management (data-based decisions to achieve company goals).

Best Practices

As Planisware Enterprise experts, we use our extensive experience to offer you tailored best practices for your specific challenges.

From our daily use of the software within our own company to our work with customers across various industries, we have valuable insights into effective project and portfolio management strategies gained. Let us help you implement proven best practices, increase efficiency, and continually improve your work with Planisware Enterprise.

E-learning

Our e-learning offering integrates seamlessly into your Planisware Enterprise environment and provides convenient access to training resources within the familiar help center module. For example, using our extensive expertise and state-of-the-art technology, we create engaging and informative training videos tailored to your specific needs.

We place great value on tailored content, clear and concise explanations from our experienced trainers, and multilingual support in English and German.

With our e-learning offering, you can enable your team to learn at your own pace, review important concepts and best practices as needed, and optimize your Planisware Enterprise onboarding.

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